Q: Why do I need to transfer my website? What does web site migration include?
A: If your present hosting provider can no longer match the necessities of your web site, or if you undergo constant network downtime, or if you are forced to wait for hours for the customer support team to get back to you, it might be a clever idea to change your hosting provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your future provider. At JRiSpace WebHosting, we understand that this can be hard & time–consuming. That’s why we will perform all that for you for free!Our highly capable technical team members will move your website content from your current provider to us. Our technicians have got extensive experience with website migration and are able to take care of anything – from a common WordPress blog or Joomla™ CMS–based web site, to a highly complex, custom–built app.
Q: Just how long will the web site migration process take?
A: We try to accomplish all website migrations as quickly as possible. However, we do not have a set time frame for website migrations. There are certain variables that you need to take into consideration – the sheer size of your website and the workload of our website migration staff, etc. We constantly strive to carry out each migration in less than 48 hours. With smaller sites, our staff usually manages to finish within 24 hours.
Q: Do you need anything from me before you start transferring my site?
A: Yup. We’ll need to have the name of the site that you’d like us to transfer. We’ll also require a means to access your present hosting account so that we can get the content associated with your web site.
Q: My current web hosting account has sensitive info inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the transfer is over, we’ll ensure that everything is working correctly and that the integrity of your web content is not affected prior to telling you that the transfer is completed. Then we’ll tell you how to move the domain name over to your web hosting account with us and how to modify your DNS settings.
Q: Will my current web hosting provider need to provide any info/help?
A: While we move your content, your hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We can transfer your website from any web hosting provider or any Linux–driven web hosting platform given that we can receive access to the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.