Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our website hosting service packages, which means that each individual assistance inquiry you send is going to be responded to within an hour max. Our support crew members are qualified to speedily resolve any case and to offer you quick advice on any difficulty that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any query you could have relating to ShamaHost’s solutions. We have got experts on duty on a regular basis to provide you with assistance at any time necessary. You can utilize the ticketing system or drop a message anytime, or pick up the phone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while operating within the Control Panel, you’ll be able to always select the Help control key and track down your issue in the variety of articles or blog posts that will appear. We have also turned the vast majority of articles into video lessons. The collection of movies will come up if you choose the Videos key located on the top right.