Although the hosting service provided by the different companies is more or less identical, each provider has got a personalized platform with its own modifications and ways to perform specific tasks. In such a situation, an info-ridden knowledge base would be unbelievably useful both for persons with little to no prior experience and for technically skilled individuals who will sooner or later discover how given operations are accomplished, but will waste time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and easy to use, sparing users time and effort. The outcome is more content clients, as they can quickly find the information they are seeking, and a whole lot less work for the client service staff members, because usually most of the questions and issues that customers have got are already outlined in the knowledge base. Provided that the articles themselves are properly written and cover more things, you will be able to find out more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting packages include an exhaustive knowledge base where you can find information about all the issues that you could confront and their resolutions. You can get to know how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but you’re unable to send emails, for instance. We’ve done our absolute best to be as thorough as possible and to encompass all possible options so as to help you save time and effort and to offer you different solutions for each and every problem. The knowledge base comprises informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, while if you prefer to check the complete article list, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting service include comprehensive online documentation where you will see information about all the features that our created-developed Hepsia Control Panel offers, plus solutions to various questions and issues that you may encounter. All installation manuals contain in-depth explanations, which means that you won’t have to worry about missing something in case you’d like to export a MySQL database, for example. The troubleshooting articles include a variety of different viable causes of certain problems and the solution for each and every one of them, so in case you aren’t able to send emails even though you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason for this might be and correct the problem with a couple of mouse clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find applicable articles in every single section. If you want to look through all help articles, you can use the Help menu, which is located in the top right corner of the page.