There're plenty of website hosting suppliers on the market, but most of them are resellers who have limited resources, especially in terms of support. A way to distinguish them is the option to contact the company over the phone. The level of support that you can receive via this particular method of communication may vary depending on the service provider - some offer dedicated phone support, many others offer common and customer support only as some issues are more time-consuming and it is more convenient to be resolved with a trouble ticket, particularly when the situation needs to be escalated. However, it is good to find that you can get in touch with your web hosting supplier since there are a lot of small matters that can be managed easily and timely with a phone call, not mentioning that you will be able to get more information regarding the services even before you become a customer.
Phone Support in Website Hosting
Our website hosting
plans feature telephone support fourteen hrs a day even on public holidays, which means that if you don't have an account yet, you're able to call and find out more about our solutions or whether we will meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so that you are able to contact the telephone number that is nearer to you. If you are a current customer, we will assist you promptly with all of the general and billing issues as well as with a number of tech issues in order to save you time and efforts - we are aware of the fact that in some cases it's easier to talk to a live person and get things done promptly. Certainly, some problems simply cannot be taken care of over the phone, so if this is the case you are able to use our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you when you have any questions about the semi-dedicated server
plans that we offer. Whether you need to know more about our plans, you have some billing issue or some general problem, you can call us. Though some more technical problems could require a support ticket to give time to our technical support team to investigate, we'll help you with a number of tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the U.S.A., the United Kingdom and Australia, we have local telephone lines in all of these countries as well. If you're in another country, we also have an international number where you can get in touch with us.